Oct 29, 2018 Dynamics C5 2015 Dynamics CRM 2015 Dynamics SL 2015 Dynamics NAV 2015: January 14, 2020: Cloud Platform System Cloud Platform System Standard Dynamics GP 2015 Dynamics GP 2015 R2 Microsoft User Experience Virtualization 2.1 Service Pack 1: April 14, 2020: Azure StorSimple 8000 Series Microsoft Azure StorSimple 1200 Series StorSimple Data. I have read the technet sites but cannot find any information on whether Office 2019 will be supported or works with the Dynamics CRM 2016 (on-premise) I see 2016 is supported with the appropriate updates thanks for any info or experience someone might have on this., cheers! Hi, We are currently in CRM 2011 and planning for an upgrade, one of the common issue we have is most of our user base have Mac's and the CRM outlook plugin cannot be installed in Office for Mac and hence they have to create manual entries in CRM like Appointments and emails which can be tracked otherwise.
We are frequently asked if it’s possible to run Microsoft Dynamics CRM on a MAC OS X device. Following are several options to accomplish this:
Remote Desktop Services (formerly known as Terminal Services) or Citrix – This option allows users (including those running MAC OS X) to access and run Windows based applications installed on a remote server over a network. This can provide MAC users a Windows desktop user interface and access to Windows based versions of Internet Explorer, Dynamics CRM, Outlook, Office, etc. The advantage of this option is that users retain their MAC and connect to the server when they need to run Windows applications such as Microsoft Dynamics CRM. The downside is that connectivity is needed (network or Internet) to access the applications. Dual monitors are helpful and offer users the ability to run the MAC environment on one monitor and Windows based apps on the other.
Safari browser combined with Riva – Microsoft added cross browser support in Dynamics CRM 2011, Update Rollup 12. MAC OS X 10.7 & 10.8 users can now run Dynamics CRM 2011 in a Safari browser and enjoy reasonably robust functionality. The downside is there is still no ability to link email to CRM records unless a 3rd party application like Riva is used.
Riva is an advanced CRM data integration platform for Microsoft Exchange. Riva provides email, contact and calendar synchronization. Unlike traditional Outlook CRM plug-ins, Riva gets installed only once on a server and no plug-ins need to be installed, configured or managed on users’ desktops, laptops or mobile devices. Riva integrates with Microsoft Dynamics CRM and supports both hosted and on-premise Microsoft Exchange and Microsoft Outlook; Outlook 2010, Outlook 2011 for Mac, Outlook Web Access; Microsoft Entourage for Mac; Apple Mail, Address Book, iCal; BlackBerry, iPhone and other ActiveSync mobile devices. No plug-ins are needed.
Parallels Desktop 9 - Parallels is a desktop virtualization application that allows you to run both Windows and Mac OS X applications side-by-side without rebooting. Running Parallels, MAC users can have full access to Dynamics CRM along with email as they would be running Windows versions of Outlook and Internet Explorer (installed just like they would be on a PC). We recommend dual monitors to allow the user to have the Apple/MAC environment on one monitor and the Windows environment on the other.
None of these options provide iPad or iPhone users offline access to CRM. Resco’s Mobile CRM for Microsoft Dynamics offers permanent mobile access to business data allowing you to work directly with CRM server data or with a local database on the mobile device, enterprise standard security, email & calendar support and more.
I do realize that MAC users can be fanatically loyal to the Apple brand, but I would be remiss if I didn’t mention a final option - Deploy Windows PCs and Surface tablets to the MAC users (…J).
If you would like to discuss how to run Microsoft Dynamics CRM on Apple/MAC OS X devices feel free to contact us. Beringer Associates is a leading IT solutions provider specializing in CRM Solutions, CRM for Distribution, Managed Network Services, Unified Communications, and Internet Cloud Computing. You can contact us at [email protected], 856-910-7771.
by Beringer Associates
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Dynamics 365 for Outlook works the way that you do by providing a seamless combination of Dynamics 365 for Customer Engagement features in the familiar Outlook environment. This section lists software requirements for Dynamics 365 for Outlook and Dynamics 365 for Microsoft Office Outlook with Offline Access.
One of the following operating systems is required:
Windows 10 (64-bit and 32-bit versions)*
Windows 8.1 or Windows 8 (64-bit and 32-bit versions)
Windows 7 Service Pack 1 (64-bit and 32-bit versions) * Windows 7 does not support offline capabilities.
Windows Server 2012 and Windows Server 2012 R2 when running as a Remote Desktop Services application
*This feature is available only if your organization has updated to Dynamics CRM Online 2015 Update 1.1, Microsoft Dynamics CRM 2015 Update 0.2 or Dynamics 365 for Customer Engagement.
Microsoft Dynamics 365 for Outlook software feature prerequisites
The following software must be installed and running on the computer before you run Microsoft Dynamics CRM for Outlook Setup:
Web Browser. One of the following:
Best Free Crm Software Mac
Internet Explorer 11
Internet Explorer 10
Important
Internet Explorer 9 or earlier versions are not supported for use with Dynamics 365 for Outlook.
You should add your Dynamics 365 (online), version 8.2 URL to Trusted sites in Internet Explorer. See Troubleshooting: Unblock required URLs.
Microsoft Office. One of the following:
Office 2016*
Office 2013
Office 2010
*This feature is available only if your organization has updated to Dynamics CRM Online 2015 Update 1.1, Microsoft Dynamics CRM 2015 Update 0.2 or Dynamics 365 for Customer Engagement.
Important
Dynamics 365 for Outlook isn’t supported with Office for Mac versions of Office Outlook.
To install and run the 64-bit version of Dynamics 365 for Outlook, a 64-bit version of Microsoft Office is required.
Before you run the Configuration Wizard to configure Dynamics 365 for Outlook, a Office Outlook profile must exist for the user. Therefore, Outlook must be run at least once to create the user's Outlook profile.
Both the web application and Dynamics 365 for Outlook require JavaScript enabled for certain features, such as Activity Feeds, dashboard areas, and the display of certain panes or menus. Although the web application displays error messages when JavaScript is disabled, Dynamics 365 for Outlook doesn’t. To verify if JavaScript is enabled in Internet Explorer, start Internet Explorer, on the Tools menu click or tap Internet options. On the Security tab, click or tap Internet, and then click or tap Custom level. In the Security Settings dialog box under Scripting, Active scripting must be set to Enable.
The Indexing Service (now known as the Windows Search Service, or WSS) is required by users who will set up and use Dynamics 365 for Outlook and its Help file in offline mode.
Dynamics 365 apps. One of the following editions of Dynamics 365 for Customer Engagement must be available so that Dynamics 365 for Outlook can connect to it:
On-premises editions of Dynamics 365 for Customer Engagement Server
Dynamics 365 for Customer Engagement
Additional Microsoft Dynamics 365 for Outlook software requirements
If needed, the following software will be installed by Microsoft Dynamics CRM for Outlook Setup:
Free Crm Software For Mac
SQL Server 2012 Express
Note
Installed from Dynamics 365 for Microsoft Office Outlook with Offline Access only.
Microsoft .NET Framework 4.6.2.
Microsoft Windows Installer 4.5.
Microsoft Visual C++ Redistributable.
Microsoft Report Viewer 2010.
Microsoft Application Error Reporting.
Windows Identity Foundation (WIF).
Azure AppFabric SDK V1.0.
Microsoft SQL Server Native Client.
Microsoft SQL Server Compact 4.0.
Reporting Services Microsoft ActiveX control. If not installed on the computer, the user will be prompted to install the software at first attempt to print a report. This installer package is named RSClientPrint.cab and can found on the SQL Server Reporting Services server at <drive>:Program filesMicrosoft SQL Server<MSSQL>Reporting ServicesReportServerbin.
Note
Dynamics 365 for Outlook is not supported when remote Proxy Auto-Configuration (PAC) files are used.
Offline Support
The following operating systems are supported for offline mode.
See Also
Microsoft Dynamics Crm For Small Business
Dynamics 365 for Outlook support matrixes Compatibility with Microsoft Dynamics CRM 2016 Compatibility with Microsoft Dynamics CRM 2015 Compatibility with Microsoft Dynamics CRM 2013